Term and Condition
Thank you for using www.bangkoksmiths.com
(the 'site'). These terms and conditions govern your use of the site and purchase of goods and services from the site. You will also find information on orders and returns
, your privacy
and your security on other pages of the site and these pages shall be incorporated into these terms and conditions. If you have any questions, please contact us by using the "contact us" form. In these terms and conditions, "we", "us", "our" and Bangkoksmiths means Bangkoksmiths Co.,Ltd.
. If you do not accept these terms, do not use the site.
You must be 18 years of age or older to purchase goods from the site. If you are under 18, you may use the site only with the involvement of a parent or guardian. Your use of and registration on the site is void where prohibited.
Delivery and customs
Please see our "delivery
" page for information on timings and costs of delivery. Please note that we will charge you for a delivery service 30 USD per parcel (combined shipping up to 5 pieces). We will use our reasonable endeavors to deliver the goods or services within the times indicated. However, where delivery times and dates are given, they are for general guidance only and we will not be held liable for late delivery of goods caused by circumstances beyond our reasonable control.
We shall attempt to deliver the goods to the address you specify for delivery, or if none, to the credit card address you supply. You are responsible for making arrangements to receive the goods and if the goods are held at the post office or other delivery company's depot because no one was available when the goods were delivered then it is your responsibility to swiftly collect the goods. It is important that the addresses supplied by you to us are accurate.
Please note that we are currently not able to deliver to P.O. Boxes or military bases.
**The prices you pay is not included any duties or taxes as Bangkoksmiths will not be held liable for these. It may not be possible for us to deliver to some countries, if an order is received with a delivery address outside the territories stated, you will be contacted by our customer service centre.
Please notify by e-mailing us at [email protected]
within 7 days and return to us within 14 days (starting the day you received your items.) with their original packaging and proof of purchase or gift certificate and we will be happy to exchange or give a store credit.
Regrettably, we do not refund in any case unless they are defective or faulty.
Purchases made via the Internet cannot be returned to one of our shops.
For hygiene reasons we cannot exchange or give a store credit for earrings, unless they are defective or faulty.
Please note that we do not accept any cancellations since we ship quickly, it might not be possible to stop your order.
Pack the items back in the parcel, include the paperwork and send it back to:
Internet Returns Department
198/12 Rama 6 Rd.
Samsennai, Phyathai, Bangkok
When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.
For all returns, except where the item is faulty or dispatched in error by us, you will be required to arrange and pay for the return of the products to us.
Contract for sale or services
The description of the goods, price, currency, and delivery costs are set out on the order page. The advertising of products and services on this site is an 'invitation to treat'. That means your order is an offer and no contract of sale is formed between you and Bangkoksmiths until you receive the 'confirmation of order' email. Orders shall be accepted at our sole discretion but are normally accepted once credit card authorization has been confirmed, the order reflects current pricing, stock levels have been checked or in the case of services we can offer the service you require. Once we accept your order, you shall pay the price for the goods or services plus delivery and other costs specified on the order page and we shall charge your account for payment. Please keep your "confirmation of order" e-mail for your records.
In exceptional circumstances, if we are not able to fulfill an order we have accepted, your credit card will be re-credited with the original price and we will notify you by email. In no circumstances will we be liable to you for any additional amounts.
These terms and conditions cannot be varied except by changes made by Bangkoksmiths on the site, which we may make from time to time. Proposed changes to the terms and conditions will be notified to you by e-mail or flagged for your attention when you log onto the site for a new session. Your continued use of the site after such notification shall be taken as your full acceptance of such changes. You will only own the goods you purchase once they have been successfully delivered and when we have received cleared payment for them in full. Until that time we will retain title to the goods. Goods supplied are not for resale.
Defective and damaged items
If you should receive an item you have ordered that is defective, damaged or not what you ordered, please contact us as soon as possible. Our personal shopping consultants will help you resolve any issues as quickly as possible by delivering another item, replacing your order or refunding the amount paid.
Customer care and call centre hours
If you need assistance for any reason, please contact us at [email protected]
We accept VISA, MasterCard and Pay Pal.
To securely receive your payments over the Internet we use Secure Sockets Layer (SSL) technology, which is the standard Internet practice and means your details are protected. You can see that you are in a secure environment through the 'padlock' symbol on Microsoft Internet Explorer or 'key' symbol on Netscape Navigator. SSL works with Microsoft Internet Explorer version 3.0 and later versions/ Netscape Browser versions 2.0 and later versions.
Please don't try to send orders via email, as we cannot guarantee any secure transmission of details. We will take all reasonable care to keep your order secure, but in the absence of our sole negligence we cannot be held liable for any loss you may suffer if a third party obtains unauthorized access to any data (including credit and account details) you provide when accessing or ordering from the site.
Disclaimer and Liability
We reserve the right to change, modify, substitute or remove without notice any information on the site from time to time. We will endeavor to ensure that all descriptions and illustrations of the items on the site or in our catalogue or otherwise provided to you by us are accurate but there may be slight variations due to print and publishing limitations. Bangkoksmiths work to keep the site up to date but cannot guarantee that this site and its contents are completely free of technical errors, viruses or anything else that may have a harmful effect on any technology. We will endeavor to allow uninterrupted access to the site but access may be suspended, restricted or terminated at any time. By using this site, you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this site.
In no event shall we be liable for any indirect loss, consequential loss, loss of profit, data, revenue, business opportunity, anticipated savings, goodwill or reputation whether in contract, tort or otherwise arising out of or in connection with the terms and conditions or use of the site save where such liability cannot be excluded by law.
You must use the site for lawful purposes only. If we allow you to register with us you are fully responsible and liable for all access made to the site using any password or user name that you register with us. You should keep such passwords and user names confidential at all times.
We shall not be liable to you or in breach of these terms and conditions for delay or failure to perform if the delay or failure is due to a cause beyond our reasonable control.
Bangkoksmiths cannot guarantee that the sale and delivery of its goods to your particular country or location is permissible, so please be aware of your own geographic import restrictions.
Bangkoksmiths Co.,Ltd. is company registered in Thailand under registered no. 0105552080571 respectively and whose registered office is at
198/12 Rama 6 Rd. Samsennai Phyayhai, Bangkok Thailand 10400
Copyright and other rights
All materials, including images, illustrations, designs, site layout, photographs, written and other text or script that are part of this site together with all software compilations, underlying source code and software in the site are protected by copyright, trade mark, design right, and/or other worldwide intellectual property rights and are owned or controlled by or licensed to Bangkoksmiths. All rights are reserved.
The contents of the site and the site as a whole are intended solely for personal, non-commercial use. You may download or make a single copy of the contents and other downloadable materials displayed on the site for the sole purpose of placing an order with Bangkoksmiths or using the site as a shopping resource. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents, the site, or any related software without our express prior written permission.